According to IMARC Group’s latest report, titled “Contact Center Software Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2021-2026”, the global contact center software market exhibited strong growth during 2015-2020. Contact center software is a telecommunication system that organizations use to communicate with their customers and optimize inbound and outbound operations. It facilitates smooth interactions through numerous channels, such as video, voice, chatbot conversations, mobile applications, social media, etc. Contact center software also supports real-tim…

Read More