Riyadh: The General Authority of Civil Aviation (GACA), in partnership with airports and operating companies, is actively continuing its supervisory, regulatory, and field inspection activities during the 1447 AH Hajj season. These efforts involve monitoring Hajj terminals and airports, addressing operational challenges, and enhancing the efficiency of services provided to pilgrims during their departure phase.

According to Saudi Press Agency, the measures are part of an integrated framework designed to ensure a safe and smooth journey for pilgrims. This includes overseeing compliance with the highest standards of security and safety, as well as assessing the quality of services delivered by airports, airlines, and other service providers.

The authority has deployed advanced technologies to automate the monitoring of service quality and track waiting times throughout every stage of the pilgrim journey. These procedures include terminal reception, travel document verification, baggage handling, customs clearance, and aircraft boarding.

Through these continued efforts, GACA aims to provide pilgrims with a distinguished and enriching travel experience. The focus is on promoting higher levels of satisfaction and advancing service quality within the Kingdom's civil aviation sector.